General information

The Polish government has opened borders for those escaping the military conflict.

IMPORTANT: An amendment to the law on assistance to Ukrainian citizens has been passed. It provides for the extension of entitlements for war refugees from Ukraine in Poland until 30 June 2024.

It means that with a PESEL UKR, your stay in Poland is legal until 30 June 2024. If you do not have a PESEL UKR, please check how to legalise your stay on our website!

If you do not have a UKR PESEL number, you have 30 days from the date you cross the border to obtain one. Should you not plan to get one, it is worth remembering that under visa-free travel you have 90 days to move freely in EU countries.

Remember that you must legalise your stay in any of these countries before the 90 days expire. In Poland, for example, you have to submit documents for a temporary residence card.

Important: the PESEL UKR gives you the right to work and access to public health care in Poland.


Are you looking for help? We encourage you to turn to the institutions listed below. In Warsaw:

  • Ukraiński Dom (1 Zamenhofa Street, +48 727 805 764, e-mail:, from 9.00 am to 7.00 pm
  • Multicultural Centre, 54 Jagiellońska Street, +48 22 648 11 11 and +48 604 932 969, from 8:00 am to 8:00 pm

Warsaw has also set up a Hotline for citizens of Ukraine: 505 700 701, open daily from 8:00 am to 8:00 pm.

We also encourage you to check verified information on staying in Poland here:

The Act on assistance for citizens of Ukraine in connection with armed conflict on the territory of that country (UA/PL)

Legal information for people seeking admission to stay in Poland

Lost documents of Ukrainian citizens

Ukrainian citizens who lost their documents in the capital city of Warsaw, please contact the Lost Property Office directly at 15 Dzielna Street, from 8.00-16.00.

E-mail: or to the City Contact Center Warsaw 19115 on the number 19115 or 222219115 (Polish and Ukrainian service).

If you need help or want to get involved in supporting Ukrainians, complete the form on the:

government website: – available in Ukrainian, English, and Polish

These institutions and organizations also may be helpful these days: